New End‑to‑end business & IT solutions

Turning local businesses into global‑ready brands.

Katalyst Global Services helps small and medium businesses modernize operations, streamline customer journeys, and adopt digital tools without the complexity of big‑consulting engagements.

Business process consulting
Digital customer experiences
Automation & analytics
Implementation & training
Support & optimization
SMB‑friendly pricing
Address: House No 1A, Bhagadattapur, Bhagadattapur, Kahilipara, Kamrup Metropolitan, Assam, 781019
Call: +91 99395 52865 · Email: contact@katalystglobalservices.shop
Consulting‑first approach
Strategy, roadmaps, and execution aligned to your business goals.
SMB specialists
Tailored for retail, trading, services, manufacturing, and more.
Implementation partner
From idea to live systems, plus ongoing optimization.
Business performance cockpit
Live advisory dashboard
Operating efficiency
View how consulting, automation, and training improve daily operations across departments.
Process visibility
+48%
Team adoption
+63%
Customer response time
−32%
Implementation speed
2–8 weeks
KG
CL
IT
Cross‑functional teams: business, technology, and training in one place.
Engagement snapshot
Active client programs 12
Avg. satisfaction 4.8 / 5
Business consulting IT transformation Training & support

What Katalyst Global Services delivers

Combine business consulting, technology implementation, and on‑ground support so your organization can grow faster with predictable systems instead of workaround‑driven operations.

01 · Business consulting
Business strategy & process design

Map how your business actually runs today, identify bottlenecks, and design future‑state workflows that are practical for your team and market.

Operating model design Process mapping KPI frameworks
02 · Technology
Digital tools & system integration

Select and implement business tools such as CRM, ERP, collaboration, and communication platforms that fit your scale, budget, and teams.

Tool evaluation Implementation support Change management
03 · Customer experience
Customer journey & service design

Design how customers discover, buy, and receive support from your business, with simple repeatable steps for your front‑line teams.

Customer journeys Service blueprints Feedback loops
04 · Operations
Operational excellence programs

Build routines, dashboards, and review structures that ensure your new processes stay in place and improve over time.

Performance reviews Dashboards & reporting Continuous improvement
05 · Training
Team enablement & skills

Provide structured in‑person or remote training to help your staff adopt new tools, processes, and customer‑facing scripts with confidence.

Playbooks Workshops On‑call support
06 · Advisory
Ongoing advisory & support

Maintain regular check‑ins, performance reviews, and light‑weight advisory to keep your business transformation aligned with your goals.

Monthly reviews On‑demand guidance Risk & compliance

Katalyst Global Services in detail

Based in Assam, Katalyst Global Services works closely with local and regional businesses, combining structured consulting practices with hands‑on implementation support.

Who we work with

Katalyst Global Services is designed for owners and leadership teams who are ready to modernize how their organization operates but still want human‑centered implementation and training.

  • Small and medium enterprises expanding to new regions.
  • Businesses shifting from manual or spreadsheet‑driven operations.
  • Organizations needing customer‑experience redesign and clear processes.
  • Teams that want structured tools but not complex enterprise systems.

What makes us different

  • Consulting plus implementation, not presentations alone.
  • Transparent communication and measurable milestones.
  • Training and adoption support for every key stakeholder.
  • Focus on long‑term partnerships, not one‑off projects.
Illustration of consultants aligning on business strategy
Business strategy workshops Illustrated concept
Illustration showing IT systems and dashboards
IT & operations alignment Concept visual

From discovery to long‑term support

Each engagement follows a structured journey so you always know what is happening next and how decisions are made.

Step 01
Discovery session

Understand your business model, challenges, data, and existing tools in a focused conversation with stakeholders.

Step 02
Diagnostics & mapping

Map processes, responsibilities, customer journeys, and technology touchpoints to identify quick wins and high‑impact changes.

Step 03
Solution blueprint

Prepare a practical roadmap covering business process changes, tool recommendations, rollout sequence, and metrics to track.

Step 04
Implementation & training

Configure tools, pilot new workflows, train teams, and refine based on real feedback from your operations.

Typical discovery 3–5 days
Pilot rollout 2–6 weeks
Stakeholder sessions 3–10
Engagement modes On‑site / Remote

Where Katalyst Global Services creates impact

The approach fits multiple sectors, with emphasis on small and medium businesses ready for structured growth.

Core industries

  • Retail and trading businesses modernizing stock and billing processes.
  • Manufacturing units optimizing production and supply workflows.
  • Service providers building repeatable, high‑quality client delivery models.
  • Local and regional enterprises expanding to multi‑location operations.

Functional focus areas

  • Sales and CRM processes from lead capture to closure.
  • Inventory, order management, and vendor coordination.
  • Customer support, ticketing, and after‑sales engagement.
  • Internal collaboration and knowledge management systems.

Technology themes

  • Cloud‑based business applications and integrations.
  • Analytics dashboards and decision‑support views.
  • Automation of repetitive workflows and approvals.
  • Security, access control, and data governance practices.

Sample engagements & outcomes

Illustrative examples of how the consulting and implementation approach can be applied to different scenarios.

Trading company process redesign
Business consulting · Process mapping

Helped a trading company move from manual registers to structured order, inventory, and dispatch workflows with defined responsibilities for each team.

Service delivery playbooks
Customer experience · Training

Designed end‑to‑end service delivery playbooks, from onboarding to feedback collection, enabling predictable outcomes for every new client engagement.

IT tools consolidation
Technology · Change management

Consolidated scattered tools into a simplified stack, aligned permissions, and trained staff to collaborate in shared workspaces.

How clients can experience the partnership

Feedback typically highlights clarity, structure, and practical implementation steps that consider real‑world constraints.

“Our business finally has a clear view of how sales, operations, and finance connect, along with simple dashboards for daily decision‑making.”
Business owner – trading company
Process transformation & reporting
“The team helped us select tools we can actually manage and trained each department so adoption felt natural instead of forced.”
Operations head – services firm
Tool selection & implementation
“Customer journeys are now mapped, documented, and shared, which makes onboarding new staff far easier than before.”
CX lead – regional brand
Experience design & playbooks

Frequently asked questions

Common questions from business owners and teams considering a structured consulting engagement.

How does an engagement typically start?
Most engagements begin with a discovery call followed by on‑site or virtual workshops to understand your processes, data, and desired outcomes.
Do you only work with a specific industry?
The approach is sector‑agnostic and focuses on process clarity, customer experience, and practical technology adoption for small and medium businesses.
Can you work with our existing tools?
Yes, Katalyst Global Services can operate with your current tools where they fit and recommend replacements only when needed.
Do you offer ongoing support?
Engagements can include ongoing advisory, periodic reviews, and refresh sessions for new team members or new business initiatives.

Start a conversation with Katalyst Global Services

Share a few details about your organization and current challenges, and the team will respond with available consultation slots and next steps.

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Engagement, payments, and cancellations

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